TERMS & CONDITIONS
The following terms and conditions are applicable to all orders which the customer (hereinafter called “you”) places with LA MER & LA LUNE, Engerstr. 2A 40235 Düsseldorf, hereinafter called “LA MER & LA LUNE“, “us“ or “we“ in the online shop on the website www.lamerandlalune.com or online shops of third parties who cooperate with us. According to these GTC.
Customers are only natural persons who conclude a purchase contract with us for purposes which mainly can neither be ascribed to their industrial nor their independent professional activities (consumers).
You consent to the validity of these terms and conditions if you confirm this during the ordering process. Therefore, we ask you to read these terms and conditions carefully before you place an order. Even after the conclusion of the contract you may retrieve this information at any time at http://www.lamerandlalune.com/agb. In addition, we will send you these terms and conditions together with the order confirmation by e-mail.
Operators of LA MER & LA LUNE
LA MER & LA LUNE
Paraskevi Pappa, Managing Director
+49 (0) 211 966 545 72
(Monday – Friday 09:00 – 17:00 o’clock)
+49 (0) 211 966 545 73
Local Court Düsseldorf
Tax office Düsseldorf
Chamber of Industry and Commerce Düsseldorf
Conditions for the conclusion of the contract
We do not offer products for purchase by minors. If you are not 18 years old, you may use our webshop in cooperation with a parent or a guardian only.
Formation of a contract with LA MER & LA LUNE
Conclusion of a purchase contract for goods
Please note that all information on the website is not an offer for concluding a contract. Rather, they are a request to you to submit an offer for the conclusion of a contract.
To place an unbinding offer for the conclusion of a purchase contract, you have to go through the ordering process of our online shop. You consent to place a binding offer by clicking the “Buy” button after you have put the selected product into the virtual shopping cart and gone through the ordering process. The ordering process is thus completed.
If the product which you selected for an order is not available, you cannot place it into the shopping cart and therefore not make an offer to us for a purchase contract. Please note that we sell all products in common household quantities only.
Once you have placed your order in this way, you will receive an order confirmation from us by e-mail. This order information is our acceptance of your offer for the conclusion of a contract. Make sure that the e-mail address specified by you for the handling of the order is correct so that you can receive our order confirmation at this address. When using SPAM filters, make sure in particular that all e-mails sent by us can be delivered.
Shipping and Delivery
The prices as mentioned on the product pages www.lamerandlalune.com include the legal value-added tax and other price components.
We deliver only within Germany, Austria, Switzerland and Netherlands.
The shipping flat charge is always based on the largest shipping class for an order of several items. The shipping costs are detailed in the shopping cart system and on the order page and are divided into the following shipping classes:
Shipping class I :
0,00 € (Only in Germany shipments)
Shipping class II:
0,00 € (For all EU shipments)
Shipping class III
0,00 (For all not EU shipments)
The possible methods of payment are a payment via Paypal, an advance payment and credit card payment.
If you choose the Paypal payment, by clicking the “Buy” button you simultaneously place the payment order with your payment service provider (Paypal). The invoice amount will be debited from your Paypal customer account after you have received our order confirmation.
If you choose a bank transfer, the following is applicable: You have to transfer the entire purchase price for your entire order to our account not later than 10 days from the conclusion of the contract.
LA MER & LA LUNE
IBAN: DE08 3007 0024 0027 283100
Delivery of ordered goods
If you buy several items on the basis of a uniform order in our online shop or in online shops of third parties who cooperate with us, you will receive all of these items within the scope of a uniform delivery. If you buy several items within the scope of a uniform order, we will deliver them only after you have paid the purchase price for all ordered goods to us.
Power of cancellation
You may revoke this contract within fourteen days without giving reasons.
The cancellation term is fourteen days, starting on the day when you or a third party, who is specified by you and is not the forwarder, has taken possession of the goods. If you ordered several goods within the scope of a uniform order and they are delivered separately by us for any reason, the term shall start on the day when you or a third party, who is specified by you and is not the forwarder, has taken possession of the last good.
To exercise your power of cancellation, you have to inform us about your decision to revoke this contract in a unambiguous declaration (e.g. a letter sent by the postal service or by e-mail). To this effect, you may use the enclosed sample cancellation form. However, this form is not mandatory.
Please send your declaration to the following address:
LA MER & LA LUNE
You may declare your cancellation by e-mail to firstname.lastname@example.org as well. Please specify in your email your name, the name of the respective items, your order number as well as the date of the conclusion of the contract and the date on which you received the items.
To comply with the cancellation term, it will be sufficient to send the message for exercising the power of cancellation prior to the expiration of the cancellation term.
Consequences of the cancellation
If you revoke this contract, we will have to refund all payments received from you including the delivery costs (except for the additional costs arising from the fact that you selected another type of delivery and the most favourable standard delivery offered by us) immediately and not later than fourteen days from the day on which we received the notice of your cancellation of this contract.
For the repayment we use the same payment methods you used for the original transaction unless otherwise agreed with your expressly. In no case will you be charged for this refund.
But we may refuse a refund until we have received the goods back or you provide evidence that you have returned the goods, depending on which is the earliest.
You have to return the goods immediately and in each case no later than within fourteen days from the day when you informed us about the cancellation of this contract.
The goods will be returned to the following address:
LA MER & LA LUNE
The time period is deemed complied with if you sent the goods prior to the expiration of these fourteen days.
However, you will also have to pay the immediate costs for returning the goods.
You only have to be responsible for a possible loss of value of the goods if this loss of value is caused by your handling which is not necessary for examining the quality, properties or function of the goods.
End of the cancellation instructions
We reserve all copyrights and other rights to our website as well as the published contents, information, images, videos, data bases and downloadable files offered in the online shop for sale (hereinafter called “protected property”). A modification, reproduction, publication of the protected property is expressly prohibited without my previous written consent.
All our services are subject to German legislation, excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG).
Instruction on online dispute settlement
The EU Commission will soon provide an online platform for an online dispute settlement (OS platform). Currently, this OS platform is not available. We will publish a link here as soon as the OS platform is available.
Appendix 1 to these General Terms and Conditions
Sample cancellation form
If you wish to revoke the contract, please complete this form and return it to us.
LA MER & LA LUNE
The purchase of the following goods / rendering of the following service:
(Name of the goods, order number and price, if applicable)
Goods ordered on:Date
Goods received on:Date
Consumer’s name and address
(only for hardcopy notification)